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Empire Construction Code of Ethics

We will

• Recognize and respond to the individual needs of each customer
• Use only proven quality materials and parts
• Have customer authorize all work before it is performed
• Furnish an itemized invoice
• Only use industry established work procedures and guidelines
• Recommend preventative maintenance
• Provide warranty information on all both parts
• Perform the highest quality of work possible
• Employ and train the most highly skilled technicians available
• Resolve customer concerns in a fair and equitable manner